Susan F. Axelrod
Susan F. Axelrod is the Merrill & The Private Bank Chief Risk Officer (CRO), Compliance and
Operational Risk and Business Electronic Communications Executive for Bank of America. In this
role, she has responsibility to oversee key Risk and Compliance and Operational Risk activities
across the GWIM businesses, including Merrill Lynch Wealth Management and The Private Bank.
In addition, Susan serves as the Business Electronic Communications Enterprise Executive for
Bank of America. Prior to her current role, Susan served as Broker-Dealer Compliance Oversight
Executive for Bank of America where she had responsibility for overseeing activities across the
firm’s broker-dealers. Susan joined the Firm in 2018 as Chief Supervisory Officer for Merrill
Lynch and was in that role for 5 years.
Before joining Merrill, Susan was Executive Vice President of Regulatory Operations at FINRA. In
that capacity, she oversaw the Examination and Enforcement programs as well as the Office of
Fraud Detection and Market Intelligence. Previously, Susan was the FINRA Executive Vice
President and head of Member Regulation—Sales Practice, with responsibility for ongoing
surveillance and examinations, both routine and investigative, of FINRA-regulated securities
firms. She moved into that role from Senior Vice President and Deputy of Regulatory
Operations, where her responsibilities included assisting in the oversight of the Market
Regulation, Enforcement and Member Regulation functions. She also played a key role in the
creation of FINRA and the integration of NASD and NYSE Member Regulation into the newly
created entity.
Prior to joining FINRA in 2007, Susan was Chief of Staff to the CEO of NYSE Regulation. In this
position, her responsibilities included overseeing operations on a day-to-day basis and acting as
a liaison with various business areas including finance, human resources, government relations
and communications.
Susan joined the NYSE in 1989 as a Staff Attorney in the division of enforcement and became an
Enforcement Director in 1997.
Susan serves as Executive Sponsor of the Inter-Generation Employee Network (IGEN), as well as
market sponsor for the Albany Market. She is also a member of Bank of America’s Operating
Committee and Management Controls Committee, GWIM’s Risk and Reputational Risk
Committees, and the Global Financial Crimes Committee.
In 2022, Susan was a receipt of the David Brady award, an award recognizing teammates who
demonstrate the kind of extraordinary commitment and dedication to their clients, colleagues
and community as personified by Merrill financial advisor David Brady. She is also a member of
two not -for-profit boards: Girls Inc. of New York City and Volunteers of America for the Greater
New York Area. Susan is also member of Stanford University’s Center for Longevity, and the
North American Securities Administration Association Senior Advisory Council.
Susan received her J.D. from the Hofstra University School of Law in 1989 and her B.A. from
Emory University in 1986. In 2021, she was a recipient of the Outstanding Women in Law,
awarded by her alma mater, Hofstra University.
Susan is married with two children and resides in New York City.