Protiviti – Since the beginning of 2020, organizations have been working tirelessly to address the range of complex issues accentuated by the COVID-19 pandemic. This three-part series includes a detailed discussion on the board’s role in overseeing operational resilience and key considerations for directors, an analysis of the key concept and practices that C-suite leaders need to understand to build operational resilience, and a checklist of practical steps firms need to implement a resilience plan across the enterprise.